Privacy Policy
This Privacy Policy explains how Embodied Joy Wellness LLC (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit www.tiffanymercer.com or contact us through this site.
We take your privacy seriously. This page is written plainly so you understand exactly what happens with your information when you interact with us.
Who we are
Embodied Joy Wellness LLC is a health and wellness coaching practice operated by Tiffany Mercer, based in Colorado Springs, Colorado. We offer personal training, nutrition coaching, and wellness coaching services through online programs and direct coaching engagements.
If you have any questions about this policy, you can reach us at info@tiffanymercer.com.
What information we collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.
Information you provide directly
When you fill out the contact form on this site, we collect your full name, your email address, and any information you choose to share in your message. We do not require you to provide a phone number or physical address, and we do not collect payment information through this website.
Information collected automatically
We use Google Analytics to understand how visitors use this site. Google Analytics collects information such as which pages you visit, how long you stay, what device and browser you are using, and your general geographic location based on your IP address. This data is aggregated and anonymous. It does not identify you personally.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
How we use your information
We use the information you provide through the contact form solely to respond to your inquiry and, if relevant, to discuss working together. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We use the data from Google Analytics to understand which pages and content are most useful to visitors, so we can improve the site over time.
Email communications
We currently respond to contact form submissions by direct email only. We do not send marketing emails or newsletters at this time.
In the future, we plan to offer an email list for people who want to receive coaching content, updates, and program information. If and when that list is created, you will be asked to actively opt in. You will never be added to a mailing list without your explicit consent. Every marketing email will include a clear and easy way to unsubscribe.
Cookies
This site uses cookies primarily through Google Analytics. Cookies are small text files placed on your device that help us understand how the site is being used.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of this site.
Data retention
We retain contact form submissions for as long as they are relevant to an ongoing or potential coaching relationship. If you would like us to delete your information, you can request this at any time by emailing us at info@tiffanymercer.com and we will honor that request promptly.
Third-party services
This site currently uses Google Analytics, operated by Google LLC. Google’s use of your data is governed by Google’s own Privacy Policy, which you can review at policies.google.com/privacy.
When we add an email marketing platform in the future, we will update this policy to name that service and explain how it handles your data.
Children’s privacy
This site is intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through this site, please contact us and we will delete it.
Your rights
You have the right to ask what personal information we hold about you, request that we correct or delete your information, and opt out of any future communications from us. To exercise any of these rights, contact us at info@tiffanymercer.com. We will respond within a reasonable timeframe.
If you are located in California, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR). Please contact us if you would like to understand how these rights apply to your situation.
Changes to this policy
We may update this policy from time to time as our services or legal requirements change. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@tiffanymercer.com